Support

How can we help?

Answers to the most common questions, organized by topic. For step-by-step walkthroughs, see the full documentation.

👋Getting started💳Billing & plans🌐Publishing & domains✉️Email & Domain Inbox🛒Commerce & payments✨AI assistant👥Collaboration & your data🏢White-label (agencies)
👋

Getting started

New to BlnkSpace — the basics of what it is and how to get moving.

A block-based document editor where the same document can also be a published website, a store, and the source of your email contact list — instead of separate tools for writing, publishing, commerce, and email.

💳

Billing & plans

Pricing, upgrades, downgrades, and what happens when a payment fails.

See plans & pricing →

Free, then Creator ($19/mo), Team ($49/mo), and Business ($129/mo) — see the pricing page for exactly what unlocks at each tier.

🌐

Publishing & domains

Getting a document live, and connecting a domain you already own.

Custom domains guide →

Every document has a publish toggle — flip it and the document gets a live URL on your free BlnkSpace subdomain, with per-page SEO controls.

✉️

Email & Domain Inbox

Campaigns, contact lists, and replies from customers.

Setting up email →

Email runs on a Resend account you connect yourself — no per-email platform fee, and you control your own sender reputation instead of sharing one with every other BlnkSpace user.

🛒

Commerce & payments

Selling products through a published page.

Connect your Stripe account, drop a product block into a document, publish — your live page handles checkout end to end via your own connected Stripe account.

✨

AI assistant

Inline AI, chat, and autonomous agents.

AI documentation →

AI features run on an API key you connect from your own Anthropic, OpenAI, or Gemini account. Your prompts go straight to your provider — BlnkSpace never pays a token bill on your behalf, which is also why AI is free on every plan, including Free.

👥

Collaboration & your data

Working with a team, and what happens if something gets deleted.

Yes, in real time — live cursors, conflict-free sync, inline comments and @mentions, plus owner/editor/viewer roles enforced server-side (a viewer genuinely can't make changes, not just a hidden button).

🏢

White-label (agencies)

Reselling BlnkSpace under your own brand.

Business-tier accounts can run BlnkSpace under their own domain and brand for their own clients — your logo, your name, unlimited client accounts tagged under yours.

Still stuck?

The full documentation has step-by-step guides for anything not covered above.

Browse documentation →Email us